Bulk SMS in Ghana: your questions answered

Bulk SMS on WHISPER costs GHS 0.04 per message sent to any Ghanaian network. There are no monthly fees, no setup fees and no minimum contract. You buy SMS credits up front in cedis and they never expire. A message of up to 160 characters counts as one SMS; longer messages are billed per 160-character page.

No. WHISPER is entirely pay-as-you-go. You buy a bundle of SMS credits in Ghana cedis, and you are charged only for the messages you actually send. Credits do not expire, and there is no subscription, no setup fee and no minimum commitment.

You pay in Ghana cedis through Paystack, which supports MTN Mobile Money, Telecel Cash, AirtelTigo Money, and Visa or Mastercard debit cards. Credits are added to your account automatically the moment payment is confirmed, so you can start sending immediately.

No. SMS credits bought on WHISPER never expire. They stay on your account until you use them, which suits organisations that send in bursts — a school sending results at the end of term, or a church sending event reminders a few times a month.

WHISPER delivers to all major Ghanaian mobile networks: MTN, Telecel and AirtelTigo. You do not need a separate account or a different rate for each network — every message costs the same GHS 0.04, whichever network the recipient is on.

A sender ID is the name recipients see instead of a phone number, such as your church or school name. It can be up to 11 characters. On WHISPER you request one from the Sender IDs page with a short description of how you will use it; it is submitted for network approval and typically becomes active within one to three business days.

Yes. WHISPER supports variables such as {Name} or any column from your uploaded file, so a single campaign sends a differently addressed message to every recipient. Upload a CSV or Excel file with your contacts, and any column becomes a placeholder you can drop into the message.

Yes. WHISPER normalises Ghanaian numbers on upload, converting local formats like 024XXXXXXX into the international 233XXXXXXXXX format that networks require. Spaces, dashes and plus signs are stripped automatically, and numbers that cannot be valid are flagged instead of silently failing.

Yes. You can schedule a campaign for a specific date and time, or set it to repeat daily, weekly or monthly. Scheduled messages send automatically without you being logged in, which suits recurring reminders like weekly service announcements or monthly dues notices.

Every campaign has a delivery report showing the status of each recipient — delivered, pending or failed. Status updates arrive from the network in near real time, and you can download a receipt as a PDF for your records or to justify spend to a committee or board.